• Designed and developed a foundation website with consistent branding and clear calls to action.
• Created mission and community focus sections explaining the foundation’s purpose.
• Presented six focus areas: housing and shelter, food and essential needs, benefits and coverage, jobs and unemployment support, phone and digital access, and financial empowerment.
• Added a support-topic selector to guide visitors toward relevant information and inquiry options.
• Created sections for volunteering, community partnerships, and supporting the foundation.
• Added online donation links directing supporters to Zeffy.
• Included contribution options for monetary gifts, clothing, and other items or resources.
• Built a GoHighLevel inquiry workflow with topic-based branches, contact tags, and opportunity creation or updates.
• Built a separate supporter workflow with branches for different contribution types.
• Configured email and SMS acknowledgments alongside internal team notifications.
• Included frequently asked questions and a Terms & Conditions page.
Visitor Journey
Explore the Mission → Choose a Support Topic → Submit an Inquiry → Automated Acknowledgment & Team Notification
Supporter Journey
Explore Ways to Give → Donate Online or Submit a Supporter Inquiry → Follow-Up for Submitted Inquiries